We are Partnering with Hunger Relief Nonprofits

Create an account as a Gardener , even though you will be adding donations from multiple gardeners. The community garden will be donating as a group and add your items each week with the Bulk tab.

Go to Settings, then tap ‘Delivery Schedule.’

Go to Settings, then tap ‘Subscribed Zip Codes.’

In the web app, go to the Times and Locations tab. Then, edit the address of your main location. 

Contact info@freshfoodconnect.org. 

Go to Settings, then tap ‘Delete Account.’

Contact us at info@freshfoodconnect.org .

Yes! When you sign up, add in all your serviced ZIP codes.

If you need to add new zip codes, please contact info@freshfoodconnect.org.

Yes! In the web app under the Settings tab, you can select Pickup, Dropoff, both, or neither. You can change this at any time.

Pending donations are what your area gardeners have offered up.

Confirmed donations have been claimed by your couriers.

In your ‘Pending’ or ‘Confirmed’ tab in the Donate tab, tap on the item in question. Then tap the green speech bubble to open a chat.

In your ‘Confirmed’ tab in the Donate tab, tap on the item in question. Then tap the green speech bubble to open a chat.

To disable donations:

1. In the Settings Tab, uncheck all services. 
2. Then go to the Settings tab, and in 'Delivery Instructions' (lower right), let your Gardeners know the reason you are not currently accepting donations.

When gardeners attempt to add items for donations while you have no time windows selected, they will see your message, and no donations will be allowed.

In the web app, go to "Locations and Times." You can adjust your delivery schedules under the "My Times" card.

Go to Settings, then tap ‘Change Zip Codes.’

In the web app, go to "Locations and Times." You can adjust your locations under the "My Locations" card.

In your ‘Confirmed’ tab in the Donate tab, tap on the item in question. Then tap the green speech bubble to open a chat. You can also message one or more couriers in the web app by selecting their names and tapping the ‘Message’ button.

In your ‘Pending’ tab in the Donate tab, all your possible donations are listed.

In your ‘Confirmed’ tab in the Donate tab, all your deliveries will be listed.

In your History tab, you will see all donations. You can also download more data in the Export options in the Web App.

In the Info tab of the mobile app.

You can add it in the Food Weight Entry in the Web App.

In the Info tab. You can also download more data in the Export options in the Web App.

Video: How It Works 

Locations and Times is a new functionality that offers flexibility with zip codes. You can offer different schedules and locations for each of your zip codes.

Yes! Each ZIP can have only one Time associated, but you can create, edit, or re-assign Times/Zips whenever you want.

To set a schedule for a particular zip code (or group of zip codes):

1. Under Locations and Times, scroll to My Times
2. Tap the dropdown, then select "Create New Times"
3. Name your new Times
4. Select all the times you want to offer, then click "Save"
5. Scroll up to "My Zips"
6. Find the Time you created
7. Click the green pencil icon on the right side of the table to open the toggle
8. Toggle the zips you want to be assigned to that Times
9. Save

Yes! Each ZIP can have only one Time associated, but you can create, edit, or re-assign Times/Zips whenever you want.

To set a schedule for a particular zip code (or group of zip codes):

1. Under Locations and Times, scroll to My Locations
2. Tap the dropdown, then select "Create New Location"
3. Name your new Location
4. Fill out all information, then click "Save"
5. Scroll up to "My Zips"
6. Find the Location you created
7. Click the green pencil icon on the right side of the table to open the toggle
8. Toggle the zips you want to be assigned to that Location
9. Save

As many as you like! 

Each Zip Code can only store 1 Time and 1 Location, but Times and Locations can store as many zips as you own.

You can set/change Times and Locations whenever you like

If you need more assistance with Locations and Times, we can help! Click here