FAQ and Help Center

Questions about Fresh Food Connect or the mobile app? 

We can help.

The Basics

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    Sign Up

    Download the app, then tap ‘I'M NEW! CREATE ACCOUNT’

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    Change Password

    Once you log in with your original password, go to Profile, then tap ‘Password Reset’

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    Forgot Password

    Tap ‘Forgot Password’ on the login screen of the app.

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    Change My Address

    In the app, go to Profile, then tap ‘Edit Location’

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    Forgot Username / Sign-up Email

    Email us! We can help.

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    View Data

    In the app, go to the Profile tab

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    See History

    In the app, go to the Donate tab, and click "See More" under Past Donations

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    Report Problem

    In the app, go to Profile, then tap ‘Report Problem’

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    Request Feature

    In the app, go to Profile, then tap ‘Request Feature’

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