FAQ and Help Center

Questions about Fresh Food Connect or the mobile app? 

We can help.

Where is Fresh Food Connect?

We are Nationwide.

Fresh Food Connect has operators all across the US! Find your local nonprofit here.

The Basics

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    Sign Up

    Download the app, then tap ‘Create Account.’

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    Change Password

    Once you log in with your original password, go to Settings, then tap ‘Password Reset’

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    Forgot Password

    Tap ‘Forgot Password’ on the login screen of the app.

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    Change My Address

    In the app, go to Settings, then tap ‘Edit Location.’

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    Forgot Username / Sign-up Email

    Email us! We can help.

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    View Data

    In the app, go to the Info tab.

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    See History

    In the app, go to the History tab.

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    Report Problem

    In the app, go to Settings, then tap ‘Report Problem.’

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    Request Feature

    In the app, go to Settings, then tap ‘Request Feature.’